JourneyEd Reviews
JourneyEd Customer Reviews (12)
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About Journeyed.com Prices and Cost?
Journeyed.com, also known as The EDU Techstore, offers academic software discounts at up to 85% off retail prices for students, teachers, faculty, and schools. They provide a wide range of products including software, hardware, and IT network solutions. Microsoft software is available for students and educators as low as $59.98. They also offer technology financing solutions that can fit most any school’s budget and/or technology plan. Journeyed.com provides licensing for hundreds of titles, offering competitive pricing in one easy transaction. Solutions are more cost-effective than single-user products, with increased discounts available with increased numbers of users. For specific pricing, it is recommended to request a quote for a fast, same-day response. If you need more detailed information, please visit the official website of Journeyed.com.
Journeyed.com Return Policy?
Journeyed.com has a Return Policy and a Shipping Policy.
For returns, most software items purchased from Journeyed.com can be returned within 30 days of delivery for a full product refund minus the cost of shipping, provided the product is unopened. Hardware items can be returned within 14-days of purchase. All returns must have a pre-approved Return Merchandise Authorization (RMA) number from Journeyed.com. To obtain an RMA number, customers are advised to call the Order Status desk at 1-800-876-3507. Products returned without an RMA number will be refused and returned to the customer.
Regarding shipping, Journeyed.com's standard method of shipping is Ground service. Shipping times quoted are based upon typical Ground delivery timeframes. Delivery times are only time in transit once the package ships and do not include order fulfillment time. Shipping times may vary during peak shipping periods. Shipping services are for delivery during normal weekday business hours - Monday through Friday. Estimated shipping times may be affected by delays in receiving acceptable academic status and payment information from the customer. Journeyed.com does not ship to PO BOXES due to lack of proof of delivery by the recipient and increased losses through the postal system.
About Journeyed.com Popular Products and Services?
Journeyed.com, also known as The EDU Techstore, offers a wide range of products and services primarily aimed at the education sector. The company provides the largest selection of education-priced products that school technology buyers need. The categories include software, hardware, and IT network solutions. The services extend from requirements gathering, defining specifications, contract negotiations, fulfillment, billing, implementation, to upgrading. The goal is to provide students, educators, and schools with nationwide world-class technology and long-term value, ensuring a positive ROI for customers.
Popular products and services include Microsoft product licensing, Adobe tools, and Google for Education solutions. These tools help students develop in-demand digital skills and express their ideas in more visually compelling ways. Technology Financing is another service offered by Journeyed.com, providing technology financing solutions that can fit most any school’s budget and/or technology plan. They also offer Cybersecurity Solutions to keep your school's network & endpoints protected with industry-leading cybersecurity solutions. Additionally, they provide IT on Demand services to increase productivity and reduce costs with customized Microsoft Office 365 & Google Workspace for Education support solutions.
Journeyed.com believes that cutting-edge technology should be made accessible to all schools, educators, and students regardless of budget or academic pursuit. The end benefit to the customers is a lower total cost of ownership.
About Journeyed.com Payment Method?
Journeyed.com accepts various payment methods. For personal orders, credit cards such as Amex, Visa, MasterCard, and Discover are accepted. Credit card orders are not charged until the product ships. Cards are authorized when orders are placed to verify funds availability. Customers using debit cards should check with their bank to determine how funds will be processed. For schools, Journeyed.com accepts purchasing orders (Net 30), purchase cards (p-cards), school checks, and money orders. School purchase orders must have payment terms of Net 30 to be processed. It's important to note that most orders require proof of academic status to qualify for academic pricing. Orders are placed on hold until proof of academic status has been received and approved by Journeyed.com. Customers are responsible for providing acceptable proof of academic status via their online account, college student instant verification (eligible schools only), email, or fax. Typically, proof of academic status is good for 12 months and must only be submitted once per year.
What is the return policy for Journeyed.com?
Journeyed.com will pay return shipping costs within 30 days of delivery for defective or damaged products, and items received as a direct result of their error. Certain products are not eligible for return at any time. Volume Licensing orders and Electronic Software Downloads are non-returnable and non-refundable at any time. Please note that this information is subject to change and it's always a good idea to check the latest on the official website.
How can I get started with Journeyed.com?
To get started with Journeyed.com, one can visit the website and explore the various categories available. The site offers a wide selection of education-priced products that school technology buyers might need. These categories include software, hardware, and IT network solutions. Journeyed.com assists with everything from requirements gathering, defining specifications, contract negotiations, fulfillment, billing, implementation, upgrading, and more. They also offer technology financing solutions that can fit most any school’s budget and/or technology plan. For specific product licensing, such as Microsoft, there are experts available to help determine the best combination for your school. In addition, Journeyed.com provides support solutions for Microsoft Office 365 & Google Workspace for Education to increase productivity and reduce costs. It's recommended to explore these options and contact their support for further assistance.
How can I contact Journeyed.com?
To get in touch with Journeyed.com, there are several options available. The team is available Monday – Friday 9:00 am to 5:00 pm CST. For sales inquiries, the contact number is 1.800.876.3507. For customer service, there is a live chat option and a service request form on their website. The payment remit address is JourneyEd.com, Inc. Attn: Accounts Receivable P.O. Box 732357 Dallas, TX 75373-2357. The mailing address is JourneyEd.com, Inc. 80 E. McDermott Dr. Allen TX, 75002. Another contact number available is (877) 693-7763. Please note that these details might have changed, so it's always a good idea to check their official website for the most current information.